General Conditions of Pre-Orders

  • A pre-order is an advance purchase method for limited quantity items not yet available in Europe.
  • Products in pre-order are ordered and reserved especially for you from the manufacturer. The total payment of your pre-orders is made when you order.
  • If your order contains both in-stock and backorder items, pre-order , your order will only be shipped once all items are available. To avoid a waiting time, we recommend placing two separate orders. This will allow you to receive the available items immediately, without waiting for your pre-orders to be released.
    The service of pre-order that we put in place represents a mutual commitment, both on your part and ours towards the manufacturer. Please note that any cancellation on your part, beyond 48 hours following the validation of your order, will result in a processing fee corresponding to 10% of the order value.
  • There pre-order that we are setting up is a service that allows you to pre-purchase your copy and receive it as soon as it is available. Please note that the release date indicated on our site is provided by the manufacturer and is subject to change (without notice) if production encounters delays. We cannot be held responsible for any change to this release date.
    Since these products are often in limited supply on the market, pre-ordering remains the best way to get the item as soon as it is released.
  • THE pre-orders are subject to manufacturing hazards, manufacturer delays, etc. We are not responsible for delays and these cannot justify the cancellation of your purchase.
  • For information : a pre-order cancellation within 48 hours will be fully refunded, beyond the 48-hour period cancellation is possible but an amount of 10% will be retained as a fee on the total amount of the order.