Legal Notices
The present CoinCaillerie site www.lacoincaillerie.co is published; by:
The company HERMES DÉPÔT, S.A.S., with capital of 1,500 euros, whose head office is located at 108 Chemin Sainte Hélène, La Cité Artisanale, 06560 VALBONNE SOPHIA-ANTIPOLIS FRANCE and registered with the RCS of GRASSE under number 811560077.
Website address: www.lacoincaillerie.co
Telephone: 09.64.41.76.12
Email: contact@coincaillerie.fr
Intra-community VAT number: FR31811560077
GENERAL CONDITIONS OF SALE - (CGV)
Foreword
On this site, hypertext links may refer to websites other than this one.
laCoinCaillerie.co disclaims all liability in the event thatù the content of these websites contravenes the legal and regulatory provisions in force.
Furthermore, laCoinCaillerie.co points out that any creation of a hyperlink to the home page of this site or any other page of the site is subject to confidentiality. the express, prior and written consent of laCoinCaillerie.co.com.
Finally, it is specified that the consumer can save or print these general conditions of sale, at their own discretion. provided, however, that you do not modify them.
1. Seller Information
This site laCoinCaillerie.co www.laCoinCaillerie.co is published by:
The company HERMES DEPOT, S.A.S., with capital of 1,500 euros, whose head office is located at 108 Chemin Sainte Héléne, La Cité; Artisanale, 06560 VALBONNE SOPHIA-ANTIPOLIS FRANCE and registered with the RCS of GRASSE under number 811560077.
Website address: www.laCoinCaillerie.co
Telephone: 09.64.41.76.12
Intra-community VAT number: FR31811560077
2. General provisions relating to these general conditions of sale (hereinafter, the General Conditions of Sale)
2.1/ Purpose of the General Conditions
The General Terms and Conditions are applicable exclusively to; the online sale of laCoinCaillerie.co products; on the website www.laCoinCaillerie.co
2.2/ Scope of application of the General Conditions of Sale
The General Terms and Conditions exclusively govern online sales contracts for laCoinCaillerie.co products, hereinafter “ the professional seller » to buyers with quality of consumers below, the « Consumers » and constitute with the order form the contractual documents enforceable against the parties, the exclusion of all other documents, prospectuses, catalogs or photographs of the products which have only an indicative value.
These general conditions of sale apply, without restriction or reservations, to all sales, products offered on the website " www.laCoinCaillerie.co"
Consequently, the fact of any person ordering a product offered &àgrave; the sale on the website implies full and complete acceptance of these General Terms and Conditions of which the consumer acknowledges having read them prior to purchase. his order.
Furthermore, the consumer acknowledges being perfectly informed of the information. due to the fact that its agreement concerning the content of these general conditions does not require the handwritten signature of this document, to the extent that it is the customer wishes to order online the products presented in the website store.
These general conditions express the entirety of these terms and conditions. obligations of the parties. In this sense, the consumer is deemed to be accept without reservation the entirety of of the provisions provided for in these general conditions. No general or specific conditions appearing in the documents sent or delivered by the consumer can be incorporated into these, since these documents are incompatible with these General Terms and Conditions.
The General Conditions of Sale are exclusively applicable to products delivered to consumers established in France and in a member country of the European Union.
The General Terms and Conditions are written as well as all contractual information mentioned on the site in French.
The Consumer prior to purchase upon ordering, declares to have full capacity. legal, allowing it to commit under these General Terms and Conditions.
2.3/ Availability and opposability of the General Conditions
The General Terms and Conditions are subject to change. available to consumers on the seller's site where they are directly consultable and can also be communicated to him on simple request by telephone, electronic mail or postal mail.
The General Conditions of Sale are enforceable against the consumer who acknowledges, by checking a box provided for, for this purpose, having been aware of them and having accepted them before placing an order.
The validation of the order by its confirmation constitutes adhesion by the buyer to the General Terms and Conditions in force on the day of the order, the conservation and reproduction of which are ensured by the professional seller in accordance with ;ment àgrav; article 1369-4 of the Civil Code.
2.4/ Modification of the General Conditions
The professional seller reserves the option of to modify its General Terms and Conditions any time.
In the event of modification of the General Conditions of Sale, the applicable General Conditions of Sale are those in force at that time. the date of the order, a copy of which is dated This date can be postponed until later. its request to the consumer.
2.5/ Clauses of the General Conditions of Sale
The nullity of of a contractual clause does not result in the nullity of the contract of the General Conditions of Sale unless it is an impulsive and decisive clause having led to the one of the parties to conclude the sales contract.
The temporary or permanent non-application of one or more clauses of the T&Cs by the professional seller cannot constitute a waiver on his part of the other clauses of the T&Cs which continue to apply. produce their effects.
3. Products
3.1/ Characteristics
The products offered at the sale presented in the catalog published on the site are each the subject of a description mentioning their essential characteristics within the meaning of article L. 111-1 of the Consumer Code.
The photographs illustrating the products do not constitute a contractual document.
3.2/ Instructions for use
The method of use of the product, if it is an essential element, is mentioned. in the electronic catalog or at the latest at its delivery.
3.3/ Compliance
The products comply with the requirements of French law in force relating to security and at health people, loyalty commercial transactions and consumer protection when they are placed on the market.
3.4/ Choice of products
The consumer having read the products marketed by laCoinCaillerie.co, and their characteristics, has sole responsibility for: and according to their needs as they have previously determined them before any order, carried out in advance. his choice on the product(s) which are the subject of his order.
In addition, the consumer alone, knowing the equipment, configurations and others that he uses, is the sole judge of the compatibility of the product. products ordered with those used by him. It is exclusively up to the consumer, if he does not consider himself sufficiently competent, to seek the assistance of advice.
4. Price
4.1/ Sale price
Sale prices, in accordance with Article L. 113-13 of the Consumer Code, are indicated, for each of the products appearing in the electronic catalog, in euros all taxes included, excluding delivery and transport costs mentioned before validation of the order and invoiced additionally.
The total amount of by the consumer is indicated on the order confirmation page.
All orders are payable in euros.
The selling price of the product is that in effect on the day of the order.
In the event of a price promotion, the professional seller undertakes to apply the promotional price to any order placed during the duration of the promotion.
4.2/ Anti-fraud control:
In order to optimize security, transactions and prevent fraud, it is possible that depending on the elements communicated (telephone, email, address, etc.) and the amount of the transaction that the professional seller may ask the consumer to send him proof of address and identity by email or postal mail. in order to validate their identity and its domiciliation.
If the requested elements are not transmitted within five days or if they do not make it possible to ensure that they are received identity and the consumer's domiciliation, the professional seller would be obliged to cancel the order.
As part of the fight against Internet fraud, information relating to; the consumer's order may be transmitted by laCoinCaillerie.co to any authorized third party for verification.
4.3/ Modification
The professional seller reserves the right to modify its prices at any time. at any time, while guaranteeing the consumer the application of the price in force on the day of the order.
5. Offer
5.1/ Domain
The online sales offers presented on the site are reserved for consumers residing in France and/or in a member country of the European Union. enne and for deliveries in these same geographical areas.
5.2/ Duration
The online sales offers presented on the site are valid, at any time. failure to indicate a particular duration, as long as the products appear in the electronic catalog and within the limits of available stocks.
5.3/ Acceptance
Acceptance of the offer by the consumer is validated, in accordance with the process. double click, by confirmation of the order.
6. Order
6.1/ Ésteps for concluding the contract
To place an order, the consumer, after having filled their virtual basket by indicating the selected products and the desired quantities, then clicks on the « Order » and provides information relating to; delivery and method of payment.
Before clicking on the « Confirm the order », the consumer has the possibility to confirm the order to check the details of your order and its total price and to return to previous pages to correct any errors or possibly modify your order.
Confirmation of the order entails acceptance of the General Terms and Conditions and forms the contract.
An email acknowledging receipt of the order and payment is sent. by the seller as soon as possible.
6.2/ Order modification
Any modification of order by the consumer after confirmation of his order is subject to payment. acceptance of the professional seller.
The professional seller reserves the right to make the product ordered the modifications which are linked to technical evolution in the conditions provided for in the course Article R. 132-2-1, V of the Consumer Code.
6.3/ Validation of the order
The professional seller reserves the right to refuse any order for legitimate reasons and, more particularly, if the quantities of products ordered are abnormally high. es for buyers with quality of consumers.
6.4/ Unavailability of products ordered
If the products ordered are unavailable at delivery, the professional seller immediately informs the consumer and can offer them a product of high quality. and an equivalent price.
In the event of disagreement, the consumer is reimbursed. at the latest within thirty days of payment of the amounts paid.
7. Contract
7.1/ Conclusion
The sales contract is formed at the time the consumer sends the confirmation of his order.
7.2/ Archiving and proof
The archiving of communications, purchase orders and invoices is carried out automatically. on a reliable and durable medium so as to constitute a faithful and durable copy in accordance with the Article 1348 of the Civil Code.
These communications, purchase orders and invoices can be produced separately. as proof of the contract.
7.3/ Withdrawal
À From the date of receipt of the products, the consumer has a withdrawal period of fourteen clear days to return the products delivered without having to return the goods. to justify itself, nor to pay a penalty, at any time the following address: HERMES DEPOT SAS – 108 Chemin Sainte Hélène – The City Artisanal – 06560 VALBONNE SOPHIA-ANTIPOLIS - FRANCE.
Return costs are at your own expense. the responsibility of the consumer.
The right of withdrawal can also be exercised upon placing the order before delivery of the products ordered.
To return the products, the consumer must first send an email to the professional seller Retour@CoinCaillerie.fr specifying the number of the canceled order in order to obtain a good return.
The professional seller undertakes to reimburse the consumer at the latest within fourteen days following the due date; which the right of withdrawal has been granted. exercised, provided that the returned products are in their original packaging, complete, in perfect condition and accompanied by the original purchase invoice.
The return of products falling under the responsibility of the of the consumer, it is up to him to make the return with tracking and recommended delivery. with declaration of the value of the product.
7.5/ Reservation of ownership
The professional seller retains ownership of the item. full and complete payment of the products sold until full payment of the price, in principal, fees and taxes included.
7.6/ Resolution
The contract can be terminated by the consumer in the event of:
• delivery of a product that does not conform to the declared characteristics of the product;
• delivery exceeding the deadline set in the order form for products whose value is greater than 500 euros under the conditions provided for in this article. Article 9.1. of the General Conditions of Sale;
• price increase not justified by a technical modification of the product imposed by the public authorities.
In all these cases, the consumer may demand reimbursement of the deposit paid. &àgrave; the order, increased interest at the legal rate at from the date of receipt of the deposit.
The contract may be terminated by the professional seller in the event of:
• refusal of the consumer to take delivery;
• non-payment of the price (or balance of the price) at the time of delivery.
In all these cases, the deposit paid must be paid. &àgrave; the order remains with the professional seller; title of compensation.
8. Payment
8.1/ Payment terms
The price is payable in full. after confirmation of the order.
In case of payment of the balance to delivery, amounts paid to you The order is considered a deposit. (Article L. 114-1, paragraph 4 of the Consumer Code).
À excluding amounts paid which are refunded in the event of unavailability of the payment. of the product ordered under the conditions provided for in this article. Article 6-4 of the General Terms and Conditions, any sum paid in advance of the price produces interest at the legal rate. the expiration of a period of three months to from payment until delivery of the product or, at default, to restitution of the amount paid to you the order. (Article L. 131-1 of the Consumer Code).
Payment is made immediately to the customer. ordering by credit card, or any other means offered on the site
8.2/ Payment security
The site is equipped with of an online payment security system allowing the consumer to encrypt the transmission of their banking data.
he must transmit his bank card number, depending on the type of card,
the expiration date thereof as well as the cryptogram number (3-digit number appearing on the back of the bank card).
It is precise that by choosing immediate payment by bank card, as provided in the paragraph above,
the Consumer will then be switched to automatically on the electronic payment server.
The bank's server is secured by S.S.L encryption. (Secure Socket Layer) so that protect
as efficiently as possible all data linked to payment methods, and that's what you need. At no time will the consumer's banking data pass through the laCoinCaillerie.co computer system. His responsibility is therefore cleared.
In the hypothesis whereù the consumer would decide to resort to one of the means mentioned above, the order will only be validated after receipt of the order by laCoinCaillerie.co and validity. of payment.
In any event, laCoinCaillerie.co reserves the right to refuse any order or delivery in the event;
existing dispute with the consumer, total or partial non-payment of a previous order by the consumer,
refusal of payment authorization by banking organizations,
non-payment or partial payment, use of a Bank Card not issued by a French financial institution. Responsibility de laCoinCaillerie.co cannot then under any circumstances be engaged.
8.3/ Late payment
Any amount not paid to date the maturity is productive, without formal notice, of interest at the legal rate.
8.4/ Failure to pay
The professional seller reserves the right, in the absence of payment of the price to be paid. at the fixed expiry date, to demand payment, to suspend delivery or to automatically terminate the contract and to keep, at the same time, the contract. as compensation, the deposit paid &àgrave; the order.
9. Delivery
9.1/ Delivery time
The professional seller undertakes, in accordance with the delivery deadline indicated on the site for each of the products, at deliver the products within 15 days after receipt of the order.
9.2/ Late delivery
Delay in delivery exceeding seven days and not due &àgrave; a case of force majeure may result in the sale being canceled by the consumer who, within sixty working days at from the delivery date indicated, will waive the right to his order by registered letter with request for acknowledgment of receipt, will return the products if necessary if they have been ordered. delivered and will receive from the seller at the latest within thirty days the return of his payment, at the latest within thirty days. excluding any compensation.
In any case, the Products will be sent by the usual postal services.
laCoinCaillerie.co therefore declines all responsibility for this. in the event of an excessively long delivery time due to postal services or means of transport, as well as in the event of loss of the Products ordered or strike. The risks of transport are borne by the consumer, who must make a reasoned protest to the postal services, within three working days at the postal service. from delivery.
Furthermore, it is specified that the property of the Products ordered will not be transferred to you. the Buyer only upon full payment of the invoiced price, including delivery costs.
9.3/ Delivery terms
The products are delivered to the address indicated by the consumer on the order form.
Any claim of delivery error must be made by the consumer to the professional seller on the same day of delivery or the first working day of delivery. following delivery at the latest.
Delivery is made by post, or any other similar services
Upon delivery, a delivery note must be signed. by the consumer who must check carefully. reception compliance and the packaging condition of the product.
In the event of deterioration or partial loss of the product, the consumer must imperatively inform the consumer of this. receipt of reservations on the delivery note, a duplicate of which is addressed to the to the professional seller and, within three days following this receipt, notify these reservations to the carrier by registered letter with request for acknowledgment of receipt in accordance with Article L. 133-3 of the Commercial Code.
The seller cannot be held responsible for the non-collection of the order if it ends up in a sorting center after the delivery service has passed. Redelivery costs will be at your expense. the customer's responsibility if the address was incorrectly indicated or if the order was not delivered. collected on time from the distribution center.
9.4/ Compliance products
If the product does not conform to the order, the consumer must send a complaint to the professional seller with a view to obtaining a replacement of the product or possibly resolution of the sale.
9.5/ Unavailability products
In case of unavailability products with delivery, the professional seller can offer, under the conditions provided for at Article 6-4 of the General Conditions of Sale, a product equivalent in quality and its price.
9.6/ Failure to deliver
Total failure to deliver results in the automatic termination of the sales contract.
10. Guarantees
10.1/ Legal guarantees
All articles offered by www.laCoinCaillerie.co are subject to quality control. the legal guarantee provided for by articles 1641 et seq. of the Civil Code.
The customer has 3 days to respond. from receipt of the items to form any reservations or complaints for non-compliance with the item(s). or apparent defect of the items delivered, by e-mail or by registered mail. with acknowledgment of receipt the following address: Hermes Dépot - 108 Ch Ste Hélène, 06560 Valbonne.
Passé this deadline and at this time failure to have respected following this formality, the articles will be deemed to be compliant and free from any apparent defect and no complaint can be validly accepted by www.laCoinCaillerie.co.
If the apparent defect or lack of conformity If the article is proven, www.laCoinCaillerie.co undertakes to guarantee the correctness of the article. Proceed to replace the item or repair it. reimburse the customer as quickly as possible and at a reasonable cost. his/her expenses.
This refund will take place within a maximum period of 30 days. www.laCoinCaillerie.co cannot, however, be held responsible for the misuse and/or intensive use of the articles that the customer may make of them.
10.2/ Warranty clauses
Clauses exempting or limiting the rights granted to consumers under legal guarantees, which are deemed unwritten when they are concluded before any complaint from him, are valid when they are concluded after complaint under article L. 211-17 of the Consumer Code.
10.3/ Law applicable to guarantees
French law applicable to the contract by virtue of article 16 of the General Terms and Conditions cannot have the effect of depriving the consumer residing in another member state of the provisions on the guarantees granted to it by its national law pursuant to Directive No. 99/44/EC of May 25, 1999 concerning the sale and guarantees of consumer goods.
11. Responsibility
11.1/ Disclaimer
Responsibility The liability of the professional seller cannot be incurred in the event of non-execution or poor execution of the contract due either to the buyer's actions or to insurmountable and unforeseeable events. #39;a third party to the contract, i.e. force majeure.
Responsibility The professional seller cannot be held liable for non-compliance with the product. of the product to; the legislation of the consumer's country, which is responsible for checking whether the product is not prohibited for sale. sale in his country.
The professional seller cannot be held responsible for any indirect damage which may arise due to the purchase of the products.
The professional seller's site also contains information from third parties, and links to other websites. The professional seller cannot under any circumstances be held responsible for damage resulting from the use, access to, or inability to use the product. &àgrave; use this third-party information, nor the content of other websites.
Consequently, the professional seller cannot under any circumstances be held responsible for death, bodily and/or personal injury and/or loss of property or any loss which may result directly, indirectly, accidentally or consequentially from a malfunction of the product.
11.2/ Security fault of the product
In the event of damage caused by by a security defect of the product, the consumer must seek responsibility for the product. from the identifiable manufacturer based on the information on the product packaging.
11.3/ Criminal clause
In all cases of non-fulfilment of his obligations by the consumer, the deposit paid &àgrave; the order remains with the professional seller; title of compensation.
12. Termination clause
Resolution of the order in the cases provided for in these General Conditions of Sale will be made by simple registered letter with request for acknowledgment of receipt and will be acquired automatically without formality judicial.
13. Property intellectual
The elements reproduced on this site are the property of exclusive rights of the publisher, are protected by copyright, trademark law and patent law.
Any reproduction and distribution of these elements, without prior written authorization from the publisher, exposes offenders to criminal liability. legal proceedings.
14. Personal data - Confidentiality
The collection of personal data, their use for processing orders and the creation of customer files and their distribution to the public. third parties responsible for the execution and payment of orders, is subject to the consent of the person concerned.
The processing of personal data, which is kept by the publisher for the sole purposes of proper administration of orders and commercial relations, does so ;subject of a declaration to the National Commission for Information Technology and Liberties.
In accordance with the Data Protection Act n°78-17 of January 6, 1978, the consumer has the right to at any time a right of access, modification, rectification and deletion of personal data concerning him from the professional seller.
15. Cookies
The site uses; the use of cookies. The cookie is a computer file, stored in a computer file. on the hard drive of the consumer's personal computer. Its purpose is to indicate a previous visit by the consumer to the site. Cookies are only used by laCoinCaillerie.co for the purpose of personalizing the service offered. &àgrave; the User.
The consumer retains the possibility of to refuse cookies by configuring your Internet browser. He then loses the possibility of to personalize the service delivered to them; by laCoinCaillerie.co via the site.
15.1. Web Beacons
Certain web pages of the Site may sometimes contain electronic images or « web beacons », which allow you to count the number of visitors to the page.
These web beacons may be used with some of our partners, in particular to measure and improve the effectiveness of your website. of certain advertisements.
In any case, the information obtained via these tags is strictly anonymous and simply makes it possible to gather statistics on the attendance of certain pages of the site in order to better serve consumers of our site.
16. Dispute Resolution
16.1/ Complaint
Any complaint must be sent to consumer services: HERMES DEPOT SAS – laCoinCaillerie.co – 108 Chemin Sainte Hélène – The City Artisanal 06560 VALBONNE SOPHIA-ANTIPOLIS - FRANCE.
16.2/ Mediation
In the event of failure of the complaint request to the consumer service or in the absence of a response from this service within a period of two months, the parties agree to resort to mediation to try to find an amicable solution to the problem their dispute and to take legal action only in the event of failure of mediation.
For the amicable resolution of cross-border disputes, the European Commission has published a European complaint form for consumers available on the website of the European Consumer Centers EEJ-NET.
When a dispute is brought &àgrave; If you have knowledge of a European Consumer Center, this organization transmits it to the European Consumer Center of the state of establishment of the professional handling the file.
The procedure ends with an amicable settlement from a mediator or another authority. competent.
16.3/ Territorial jurisdiction
For any dispute relating to the purchase order and these General Terms and Conditions, the competent court will be that of the defendant's domicile or that of the place of actual delivery of the product.
17. Applicable law
This contract and the GTC governing it are subject to French law.